Safe Financials Coronavirus Contingency Plan Overview

Please be advised that to help minimise the spread of COVID-19 SFL have instructed all staff that where possible they should work from home until further notice.

Remote Working

SFL operate multiple data centres in the UK with the head office in Lichfield.

• All key staff have secure VPN links which provide full access to the service.
• All telecommunications are internet based so the main support number (01283 495215) will be diverted to a support operator.

Travel and Meetings

To minimise contact and the spread of the disease, all meetings will be facilitated by online services.

Please contact the support desk (support@sfl.co.uk) to rearrange any planned meetings.

Service Impacts

There should be no material impact to our service.

Our key suppliers have all cited that they have plans in place and nothing has indicated any potential disruptions to our service.

Communicating with SFL

All phones and email will operate as normal, however where possible please use email rather than telephone.

• 01283 495215
• support@sfl.co.uk

Any updates to our service will be communicated via status.sfl.co.uk.

SFL Support